Marie Perry CNI/Consultant/Trainer

Diamond Institute of Computer Technology:

College Degree: Computer Systems/Network Engineer

Other Training

Provide technology consulting services such as Network Operating System upgrades product upgrades including ZENworks and GroupWise, design and security recommendations, for corporations and organizations including hospitals, universities and government departments.
Facilitate "brain storming" sessions for IT personnel by providing technical facts and explanations of related concepts and leading discussions allowing the customer to create their own solutions.
Assist customers with the implementation of the above solutions.
Ensure that the customer's IT staffs have the necessary knowledge to continue to administer and troubleshoot the network and its new products/upgrades after I have left the site.
Provide ongoing technical support as necessary.
Technology Writer. Write short articles and reviews explaining complex technical concepts in an easy to understand format.
Developed courseware for GroupWise end user training.
Provide certification program training for network professionals using Novell and Microsoft official curriculum including advanced level training in GroupWise; ZENworks; TCP/IP; IIS
Install, Configure and optimize Novell NetWare and Microsoft NT servers
Install and Configure various Novell NetWare and Microsoft Products including Desktop Management Software, Messaging, Web and Certificate Services
Organizational Needs Assessment Reports and Recommendations
Develop Implementation Plans
Develop and provide customized training at training schools or on customer site
Develop "Study Guides" and Recordings on CD
Assist students to prepare for certification exams
Prepare and Develop practice tests and questions
Edit questions for technical content
Prepare tests used for technical candidate evaluations
Assist various corporations and organizations with network related troubleshooting
Network design and upgrades
Train classroom setup technicians
End user support
Training Needs evaluations
Basic web design
MTech Services clients have included: Town of Cobourg, North West Territories Power Commission, Minnesota State Colleges and Universities, CBC Radio and Television, Web in Motion, Polar Bear Corporate Education Solutions; CDI Corporate Education Services; Trent University; BrainBuzz.com IT Career Network; Durham College; Templeman Menninga Barristers, Solicitors; The Law Offices of Ian W. Brady; Zycom Technology Inc; Hastings Optimal Network Services; Diamond Institute of Technology; Brains II; and other training facilities, organizations, small businesses and individuals.
MTech Services was featured in two Novell success stories for providing the Town of Cobourg with a cost effective secure solution for email and collaboration services. Please see the following two URLs.
- http://www.novell.com/coolsolutions/smallbiz/features/a_cobourg_ss_sb.html
- http://www.novell.com/coolsolutions/smallbiz/features/a_cobourg_follow_up_sb.html

PBSC

Administration of mixed NetWare 3.x and 4.11 server; creating users; assign security rights to network services; disk space management; printer setup and configuration; LAN/WAN connectivity

Maintain Zip Mail gateway

Responsible for communications between user PCs and AS400, UNIX and VAX machines

Responsible for troubleshooting communication errors between Corporate network and external systems such as Teleglobe and Equifax

Create UNIX accounts for users

End user training for various software applications

Create Technical documentation in the form of "Tech Bulletins" outlining various workstation and server configurations, setups, fixes, external contacts etc.

Troubleshoot both hardware and software for end users

Administration of multi-server, multi-gateway in Banyan Vines WAN Environment including creation of user accounts, login scripts, mail distribution lists

Responsible for system security

System and Application upgrades

Communications between workstations, servers, gateways, and mainframe

Design and deliver office automation training

Establish trust with inexperienced and wary user community

Analyze and evaluate training requirements

Deliver application and proprietary government mainframe application training to end users

Evaluate third party training

Assisted LAN/WAN administrator and acted as backup in administrator’s absence

Provided one on one training to end users

Provided training related to Job Strategy programs to counselors

Developed and maintained budget and expenditure control system; prepare various reports and balance with mainframe system

Primary contact for problem resolution with employers

Respond to inquiries related to training programs and funding available

Research, develop and compile a "Local Planning Strategy" document used by management for forecasting community requirements and budget needs (4 month special assignment)

As part of a 6 month assignment acted as an Employer Counselor Assistant determining job placement requirements and interviewing potential candidates to determine eligibility

Certified Novell Instructor (CNI)
Certified Technical Trainer (CTT+)
MCNE & CNE
GroupWise Specialist
GWAVA Certified
TCP/IP Specialist
CNS & CLS
A+
MCSE (on NT)